Technical Support & Troubleshooting
About Speech Recognition Solutions: Learn more about us, our business philosophy, and our history. See our names and faces.
Microphone Selection Guide: This comprehensive guide from Speech Recognition Solutions reviews all the commonly sold microphones for use with speech recognition software and may lead you in the right direction when considering purchase of a speech recognition microphone.
Microphones for the Mac User: MacIntosh computers require the use of a microphone which interfaces via USB. This guide provide an overview of good options.
Speech Recognition and the iPad: if you are looking for a microphone to use with your iPhone, iPad or other portable device, this comprehensive guide provides a wealth of information about both the products and methods of use.
Self-Help & Troubleshooting Resources
For detailed support and troubleshooting guidance, please visit the Speech Recognition Solutions Dragon Support and Troubleshooting Tutorial Page or click on a specific topic below.
Quicklinks to Support Topics:
Speech Recognition Solutions offers additional training and trouble shooting as follows:
- We offer training and support on an hourly basis, charged to a credit card. For more information on this, please contact us at the support email address listed below.
- We have relationships with other experienced Dragon trainers in various parts of the country and can link you up with one of these individuals who can provide either in-person or internet based support.
For more information on personalized training, please contact us at firstname.lastname@example.org
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We stand behind our products and offer telephone support for our customers that are having difficultly with products purchased from us. If you have worked your way through the self-help resources listed above and are still having difficulties, please contact us using the following methods:
A note about contacting us: We are not a huge corporation with a "technical support department". Most of the time it's Kate, Tony & Jon and we're working on order fulfillment, web-site maintenance, and technical support. If the line is busy and you go to voicemail, PLEASE LEAVE A MESSAGE! We will call you back quickly and do our best to assist.
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