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Support
 Free - but not unlimited!
[For information on training videos, books, etc., please visit our Training Videos and Books page.]
If you've explored this site, you have learned that Speech Recognition Solutions was created with the primary goal of bringing the excitement and productivity of speech recognition software to others. In order to do so, we attempt to provide you with the information before the sale needed to make your purchase an appropriate one given your needs and financial resources. We also try to provide links to set-up and other information needed to make your product work with speech recognition.
What if you need help getting your microphone or accessory to work? Please contact us. We cannot guarantee immediate access since everyone at Speech Recognition Solutions has a "day job". And we cannot spend hours on the phone with you. But we are happy to provide you with 10 or 15 minutes to get you on track with your new product. Likewise we are more than happy to answer simple questions via email. Sometimes, based on our own schedules, we may need to set-up a convenient time to talk.
If you are having trouble reaching us by phone, please realize that it is often faster and easier for us to answer simple questions via email. Please use the email address shown below.
Support Contact Information:
Formal (Paid) Support
What if our limited free support isn't enough? What if you have a question or problem we can't help you with? Or would you like some dedicated training with your microphone or software? We suggest two possible solutions:
- We offer training and support on an hourly basis, charged to a credit card. For more information on this, please contact us at the support email address listed above.
- We have relationships with other experienced Dragon trainers in various parts of the country and can link you up with one of these individuals who can provide either in-person or internet based support.
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