About Speech Recognition Solutions

Our Business

Speech Recognition Solutions is a family run business founded in 2005 by Jon Wahrenberger. It was originally formed to assist users of speech recognition software by providing a source of high quality microphones and other resources. In 2009 the company expanded to include software, training, and support. The company is based in Lebanon, New Hampshire.

Speech Recognition Solutions remains a family owned and managed business and prides itself on personalized care and support, simple access, and a business approach placing customer satisfaction before profit. For more information, see our "business philosophy" below.

Our team:

Jon W. Wahrenberger, MD President & Medical Director Jon Wahrenberger, MD, is a board certified internist and cardiologist and continues to practice clinical cardiology at Dartmouth Hitchcock Medical Center in Lebanon, NH.  From 2007 to 2011 his clinical responsibilities also included a full-day-per-week commitment to medical informatics at Dartmouth-Hitchcock.  Dr. Wahrenberger currently provides physician oversite to the speech recognition program at Dartmouth-Hitchcock. He remains actively involved in managing Speech Recognition Solutions, keeping the company oriented to assisting physician workflow and maximizing physician productivity.  Contact Jon at: jon@speechrecsolutions.com
Karen Wahrenberger Vice President - Business Inspiration Karen Wahrenberger, Dr. Wahrenberger's wife, is a master's trained English teacher, and writer. She is currently teaching English and journalism at a local high school, and has spent much of the last few years teaching writing at two nearby community colleges. Karen's first novel is in the hands of an agent, and her second one is in progress, and ideas for a third book are ruminating in her mind right now. Karen is the mother to 4 children. Karen assists regularly in the packaging and shipping of orders.
Amanda Smith Director - Customer Support Amanda is the latest addition to the team at Speech Recognition Solutions. She has extensive experience in customer service and support, training, and order handling. She is likely to be the voice on the other end of the line when you call to place an order or have a question before or after a purchase. Amanda can be directly contacted at: amanda@speechrecsolutions.com
Allison Wahrenberger Chief Engineer (in Training) Allison Wahrenberger, Dr. Wahrenberger's daughter, is in her last year at Tufts University, studying environmental engineering.  Allison started her work for the company by taking on the job of soldering the connections on our exclusive ME3 adapter. Since in college, her input has decreased, but she is usually glad to help in preparation of incoming microphone orders. Allison is saving funds raised through the microphone business to help with college costs.
Logan Wahrenberger Packaging Assistant Logan Wahrenberger, Dr. Wahrenberger's 9-year-old son, is a frequent helper to other team members at Speech Recognition Solutions and is valued for his assistance in bringing completed orders to our shipment pickup area. He is renowned for his ability to spread packaging peanuts everywhere imaginable. His other interests include basketball, baseball, and video games.

Our Business Philosophy

1. We consider it our responsibility to keep up to date on the latest products and provide our customers with both a broad offering and all the information necessary to make an informed purchase.
2. In all situations it is our desire to steer you to the right product, even if that product must be purchased elsewhere. We understand that pushing a product which will not meet a customer's needs is a formula for unhappiness for both buyer and seller.
3. We strive to keep prices as low as humanly possible; this doesn't mean you won't be able to find a lower price, but we always hope that the combination of our product, pre- and post-sales support, and return policy will leave you with the best overall value possible.
4. Our sources and methods will never be a secret and we will openly share with our customers and web browsers our methods of construction and sources for any products we make or sell. We will not engage in making secret or "proprietary" changes or modifications to products we sell.
5. We don't believe in "handling fees". Whatever profit we make will be reflected in our purchase price and not padded further in the form of handling fees.
6. We will always put our reputation and integrity before profit.
7. We will bend over backwards to assure that each and every interaction and sale leaves you satisfied.
8. Your privacy is a priority to us and your personal information will never be shared or sold; likewise we will not send you unsolicited emails beyond those needed to complete a purchase and a rare notification about a new product.